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The heartbroken relatives of a female who lost her life alongside her fiance after consuming tainted limoncello express they are eager for answers.

The victim, thirty-three, and the man, thirty-six, were discovered deceased on the day after Christmas in the tourist destination, the Southeast Asian country, as a outcome of toxic alcohol consumption.

Just moments earlier, Greta had contacted her family, her loved ones, to say she had "the worst ill feeling possible" and was going to lie down, but she did not awaken.

The bartender who supposedly prepared the drink was arrested in last winter and is being detained without formal accusation. The parents explain they have had little information from the investigators.

"It's about responsibility," stated Greta's dad, noting: "They cannot find closure."

Toxic alcohol is a type of alcohol often found in industrial supplies, gasoline and coolants.

The chemical is similar to drinking alcohol, which is safe for beverages, but it is more affordable and far deadlier to individuals because of the way it is metabolized by the human system.

At the family's house in Rhandirmwyn, their hometown, two containers remain beside the entryway – the first has a soft toy resting on top, the second, a plush bear.

The containers hold the couple's remains.

"They remain in the home with the family," said Mr Otteson, a retired project manager. "The family want to put them to rest, but we believe we can't do that until we get a proper conclusion."

Greta had been residing in the coastal town with Arno, her international boyfriend of nearly two years, where the couple ran a accommodation renting out spaces to travellers.

She was an only child, remembered by her dad as "wonderful", a "independent soul" and a "hard worker" who educated herself in Cardiff, Europe and the United States.

During the autumn month, the father, seventy-one and Susan, seventy, had travelled to Southeast Asia, meeting Arno for the first time, and the couple revealed their commitment not long afterwards.

"Their time together proved heartwarming – everyone were so happy," mentioned Greta's parent, who described his daughter's partner as "reserved but extremely smart" and someone he "had hoped to have as a relative."

During their visit, the parents ate a multiple times at Good Morning Vietnam, a well known dining spot, where they appreciated the cuisine and accepted gratis shots of house-made limoncello at the conclusion.

Some weeks later, when Paul and Susan had departed their trip and were thinking to think of a seasonal offering for Greta and Arno, they recalled the venue and its containers of their specialty drink and opted to purchase a number of them for shipping to their child's house.

That choice was a step that would have the most devastating outcomes.

After moments of consuming the limoncello, their daughter wrote to her family on the holiday to say she had a awful headache and was experiencing black spots but dismissed suggestions from her parents, and a acquaintance who had visited, to get a doctor's opinion.

The pair were discovered deceased in different rooms of the property on Boxing Day. Soon later, Paul and Susan were on a journey to Southeast Asia.

The father recalled the significant social media speculation that ensued as well as the difficulty to manage the logistics of dealing with a loss in a foreign country.

It was a short time before medical reports revealed the couple had died from lethal toxic ingestion.

During the winter month, investigators arrested a barman who served in a eatery in Hoi An for "breaking regulations on consumable products" by "using used high-proof medical grade alcohol, mixed with H2O, citrus rind and sweetener to create two bottles of limoncello."

Based on local legal codes, the violation could lead to a potential prison term of seven to 15 years.

Hundreds of people are harmed by toxic alcohol each year in South East Asia, based on reports from charity groups.

Their fatalities came mere weeks after six people were killed of methanol poisoning in Southeast Asia, a territory which borders Vietnam.

Paul and Susan were informed official inquiries take a long time in the region, with the possibility of a suspect being held for a 12 months before being charged or let go.

Her parents shared the delay for resolution was becoming intolerable.

"I just want accountability," emphasized the father. "They are stuck. Greta's mother asks daily when we rise, 'is there information? Any developments?' I have to say 'nothing, no news yet'."

"It's about responsibility," he added. "A resolution for us would be holding responsible the individuals involved and charging them."

The couple explained they also felt "deeply disturbed" the restaurant where they had purchased the product was still open and had not publicly apologised.

"The owners just continued as if nothing has occurred," remarked Greta's parent.

In the case of the parents, the pain is still very raw.

Greta's dad